Vigneshwara silks is committed to providing its customers complete satisfaction. We strive to enhance the shopping experience of our customers, while providing the best quality products and services. In order to ensure the same, we are always ready and willing to go the extra mile for our customers.
PRODUCT RECEIVED IN DAMAGED CONDITION / MANUFACTURING DEFECT OR WRONG ITEM
On receipt, in case it is noticed that the outer packing of the product is damaged or tampered with, immediately verify the quality/quantity of the product against the invoice, before accepting the package from the courier agency. In case of any discrepancy, either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. Customer should also lodge a proper complaint with the local office of the courier agency, so that we may peruse the same, so as to avoid such occurrences in future.
In case of receipt of product in damaged condition or with manufacturing defect only accept from open package and open product complete video then only accepted to return otherwise NO refund no return. Any damaged product has been received kindly contact us, within 24 hours of receipt of product. With end to end video.